Social Enterprise & Base of the Pyramid (BOP) Resources
Case Studies of Design in the BOP
Design for the Other 90 Percent (book & museum exhibit)
Examples & Case Studies for Corporate BOP
Nuru International (see the model video as well as the blog videos which break down the organization & method piece by piece. Note: these videos are hosted on Vimeo and you may have to let them pre-load a bit to experience smooth streaming)
Nourish International
International Development Enterprises (IDE) (video of Paul Polack from Beyond Profit)
Beyond Profit’s Channel on Vimeo has a handful of presentations & interviews from social entrepreneurs
Unreasonable Institute’s Vimeo Channel has 76 videos from early stage social entrepreneurs and their mentors.
MIT D-lab & Stanfords design for extreme affordability also have several great examples (one notable one is d.light which replaces caroseen with solar at low cost–although the product is still experiencing some minor growing pains)
Frontline SMS & Ushahidi are also great low cost examples in the mobile space
Fortune at the Bottom of the Pyramid, CK Prahalad (also available for free on Google books)
Markets at the Base of the Pyramid (available as PDF online)
Emerging Markets, Emerging Models (report recommended by the Acumen Fund)
BabaJob
Vision Spring (business in a bag, micro-consignment model)
Designing in the BOP
BOP Protocol
12 Principles for Problem Solving (Paul Polack/IDE)
Human Centered Design Toolkit (IDEO)
Project H Model
Principles, Tactics, and Strategies for Succeeding at the BOP
(TBA)
Best Blogs about the BOP
Next Billion Blog
Whats BOPreneur
Paul Polak Blog
Social Edge Blogs
Mobile Active
Compassion in Politics
Marketing in the BOP
Kickstart & IDE
Various Acumen & Omidyar & Draper Richards Foundation Examples
Radio (Farm Radio International Live funded by Gates)
Mobile/Radio (Freedom Fone created participatory radio)
Mobile Phone
Micro-franchising/Business in a Box
Overall Social Entrepreneurship Resources
Social Entrepreneurship Toolbelt
B Corporation (mostly US focused)
More recommendations from Acumen Fund
Blended Value Bibliography (Blended Value.org)
How Matters Resources (focuses on listening & NGOs)
Free E-Book for about Social Innovation and Entrepreneurship
Occupation: Change the World
Barefoot MBA (Entrepreneurship Curriculum for Developing World)
Open Book for Social Innovation
Thinking Like an Intrapreneur (Next Billion.net)
Social Franchising E-book (Nextbillion.net)
Social Entrepreneurship Handbook (Ashoka University Network)
Resource Guide for Social Entrepreneurs for 2009 (UNC)
From more info check out base of the pyramid and design for the other 90 percent.
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Here is an annotated bibliography of base of the pyramid strategy:
http://www.imtfi.uci.edu/imtfi_bibcritique
Here are the free social enterprise & innovation whitepapers available:
I’m particularly impressed with these two resources for college students:
1) Operation Change the World
2) UNC social enterprise guide
This is the “must read” list compiled by a writer at Next Billion & contains a lot of the classics:
http://www.nextbillion.net/blog/2008/10/01/bop-101-a-review-of-must-read-literature-for-those-interested-i2
The research white paper “Economic Lives of the Poor” is quite impressive in terms of helping people in the developing world get a sense of the lives of people living in the BoP
http://www.nextbillion.net/blog/2007/01/05/the-economic-lives-of-the-poor
The actual essay is available here:
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=942062
The book Portfolios of the Poor is similarly insightful.
http://www.portfoliosofthepoor.com/
Including these 3 related essays about the BoP:
http://www.portfoliosofthepoor.com/resources.asp
Babajob & Somasource are interesting examples of online platforms leveraged for employment & jobs in the BoP–here are some others (micro-jobs & micro-labor):
http://www.bopsource.com/forum/topics/online-markets-for-telework
Catapult Design, Engineering for Change, and Engineering without Borders all deserve a mention.
http://www.nextbillion.net/blog/2011/01/05/engineering-for-change
Endeva Institute’s Inclusive Business Guide “How to Develop Business and Fight Poverty”
is pretty impressive
http://www.nextbillion.net/blog/2011/01/07/friday-roundup—070111-endeva-institute
Finally, this list of social enterprise links at the Dell isn’t exhaustive, but reasonably helpful:
http://www.dellsocialinnovationcompetition.com/AdditionalResources
This is more CSR & venture philanthropy oriented:
http://www.rockefellerfoundation.org/news/publications/solutions-impact-investors-from
(p. 35 to 36 has a decent list of organizations)
Book Reviews/Summaries of Books on Poverty
http://www.defeatpoverty.com/category/poverty-reading-list
Design Altruism Project:
http://design-altruism-project.org/
The list of organizations the Mulago Foundation supports is quite impressive:
http://www.mulagofoundation.org/?q=who-we-fund
Farming Databases available from the World Agroforesty Center (based in Kenya):
http://worldagroforestry.org/our_products/databases
The Consultative Group on International Agricultural Research (CGIAR) is also a great resource for agricultural insight–although their website doesn’t seem to have much thats easy to find in my experience:
http://www.cgiar.org/
Little Devices that Could provides insights on medical devices in the developing world:
http://littledevicesthatcould.blogspot.com/
This is pretty dope for both models of data visualization as well as actual slides:
http://www.visualizing.org/
This book on MicroFranchising was just released in Feb 2011:
http://www.greenleaf-publishing.com/productdetail.kmod?productid=3096
Want to follow social change agents who don’t get coverage on Next Billion–Changents:
http://changents.com/
Research on educating the poorest of the poor in the BOP (thanks to William Easterly):
http://research.ncl.ac.uk/egwest/research.html
Poor Economics–the aim is to find how the poorest of the poor (extreme poor or BOP) are able to live. An interesting study– the website is interesting (in pre-order on Amazon to be released April 27, 2011):
http://www.pooreconomics.com/
For green jobs & general SE career info & insight:
http://www.justmeans.com
8 options for finding mentors:
1) Score
2) Small Business Administration
3) Micro-mentors program (I forget which organization does this)
4) Entrepreneurs Organization
5) Vistage (is for CEOs)
6) Meetup.com
7) Local Organizations/National Conferences (the later seems harder because of the lack of regular contact)
8] Linked in (to create contacts or meetups for longer mentorships)
Career Tools for social entrepreneurs:
http://www.worklore.com/Decision-point-Tools/decision-point-tools.html
(“Life Entrepreneurs” & Bornsteins second book “Everything You Need to Know about Social Entrepreneurship are decent on this account)
Next Lab at MIT is quite cool–they focus on mobile technology for the next billion:
http://nextlab.mit.edu/
This video explains the project:
You can look at the agenda for the class (along with some content) here:
http://ocw.mit.edu/courses/media-arts-and-sciences/mas-965-nextlab-i-designing-mobile-technologies-for-the-next-billion-users-fall-2008/lecture-videos/
Research for design in the developing world (I grabbed this from the MIT syllabus)
http://www.idrc.ca/en/ev-33011-201-1-DO_TOPIC.html
The Poverty Action Lab has this cool spreadsheet format divided by country & issue area which will allow you to click through to their research by category.
http://www.povertyactionlab.org/search/apachesolr_search?view=grid&filters=type:evaluation
On the Philosophy of Business & Organizations:
http://www.solonline.org/PublicationsAndResources/RecommendedReading/
Positive Psychology research:
http://www.ppc.sas.upenn.edu/positivepsychologyresearch.htm
The work on appreciative inquiry is interesting here:
http://appreciativeinquiry.case.edu/
The work on strengths is also interesting:
http://www.tmbc.com/case/video
http://gmj.gallup.com/
List of resources from the Social Venture Network:
http://www.svn.org/index.cfm?pageId=488
Not all of these companies are social enterprises but about 70% are & they point to the diversity & ingenuity involved:
http://www.director.co.uk/MAGAZINE/2011/1_Jan/20-to-watch-in-2011_64_05.html
A great resource I found in the SE Toolbox–called the Open Book of Social Innovation
Click to access Open_Book_of_Social_Innovation.pdf
Here is a list of orgs which work with Women
http://www.halftheskymovement.org/get-involved
Including:
Heifer
Care
Ashoka
BRAC
Grameen Bank
Pro Mujer
Self Employed Women’s Association
Women’s Learning Partnership
Catholic Relief Services
Mercy Corps
Save the Children
If you check out this curriculum for this school for women in Rwanda for students–its driven by real life skills:
http://akilahinstitute.org/about/curriculum/
You would have to ask them what is their success rate (job placement, decreasing poverty, and womens empowerment) & if they are overpopulating the hotel industry. I’m also curious how long the program is & what age women are targeted.
Country by country mobile case studies & opportunities:
http://www.mobileactive.org/countries/kenya
Collaboration for social innovation:
http://epic.io/
Great example of college kids creating cool stuff in the social innovation space:
http://innovideo.tv/
This is a model similar to Endeavor, which raises up the community of entrepreneurs
http://www.pioneersofprosperity.org/about/partners/
Pioneers for Prosperity supports 10 entrepreneurs and leverages them as leadership models for the rest of the community.
Accion’s growth is a good case study. In fact, Root Capital brought in one of their management folks to help consult in their growth:
http://www.accion.org/
You can listen about Root Capitals growth here. They grew 41% last year in disperments:
http://www.rootcapital.org/video/Q4QIR/qirvideo.php
Interesting article on MLK & neo-colonialism:
A lot of research from Poverty Action:
http://www.poverty-action.org/book/more-than-good-intentions/papers
How nonproft organizations & social entrepreneurs can increase improvement:
And now, a fantastic tip from Peter Bregman, who blogs at the Harvard Business Review. Bregman has crafted a plan for spending the last five minutes of your work day. He suggests taking that time to “pause, breathe, and think about what’s working and what’s not,” using three sets of questions.
I liked this idea so much that I wrote the questions on a Post-It and stuck it over my desk. Now, thanks to Bregman, at the end of most days, I’ve been asking myself:
“How did the day go? What success did I experience? What challenges did I endure?
“What did I learn today? About myself? About others? What do I plan to do — differently or the same — tomorrow?
“Who did I interact with? Anyone I need to update? Thank? Ask a question? Share feedback?”
http://blogs.hbr.org/bregman/2011/01/the-best-way-to-use-the-last-f.html
Poor Economics is coming out soon (April 2011). Here is the link to the Teaching resources around the book. This is incredibly exciting as its an attempt to apply more science and data to the issue of development & solving poverty:
http://www.pooreconomics.com/about-book/teaching-book
I find this article to be an interesting way to think about how entrepreneurs look at the world vs. how others look at entrepreneurs:
Click to access EpistemologyEntrepreneurshipAdvances2010-11-15.pdf
Proven Impact from Poverty Action:
http://www.poverty-action.org/provenimpact
Open MIT Courseware from the Poverty Action Lab on evaluating impact:
http://ocw.mit.edu/resources/res-14-001-abdul-latif-jameel-poverty-action-lab-executive-training-evaluating-social-programs-spring-2009/lecture-notes/
5 models for scaling (also 5 models for going the last mile)
http://beyondprofit.com/the-models-that-work/
How government can support entrepreneurs & social entrepreneurs–
social impact bonds & other forms of investment:
http://blog.csi.edu.au/2011/04/from-giving-to-investing-a-new-approach-to-not-for-profit-funding/?sms_ss=twitter&at_xt=4da24b8b3d34bfd3,0
Here is a cool idea for training tomorrows entrepreneurs:
http://www.nesta.org.uk/areas_of_work/creative_economy/creative_enterprise_toolkit_startups
Here are some free downloads on social enterprise:
http://www.socialent.org/Free_Downloads.htm
This presentation/whitepaper has some really cool resources:
Cool model:
http://seeyourimpact.org/
Not directly related–but getting or creating a planner is key:
http://www.productiveflourishing.com/free-planners/
* Update: this should be in the coaching/consulting thread.
Interesting article from the economist on $300 housing:
http://www.economist.com/node/18618271
Another design for affordability article:
http://miter.mit.edu/article/design-other-90-percent-innovating-world’s-poor
May be useful for academics & others who want to be published in the field:
http://www.fourhourworkweek.com/blog/2010/08/23/seth-godin-and-print-publishing/
This has a couple other recommendations–including other stuff by Ferris:
http://www.squidoo.com/writing-and-publishing-playbook
The Cooperative Groups youtube channel has lots of examples of cooperatives.
Also check out their webpage.
For instance, http://www.co-operative.coop/legalservices/
One risk of the cooperative model–however is the same problem with green washing or with any business–you still need to have experts (and not sacrifice quality).
Also, I’m curious if in certain industries which require agility, speed, and innovation–if having community membership is helpful. I’m sure they can work–the association model seems very similar–and that seems to work generally.
Power for the Poor
I’m curious how the cash–ie money saved (perhaps 30 to 40%) could be re-routed to serve good (ie empower women through education & jobs).
Interesting way to scale change–I’m curious what model they used to create change:
http://www.youtube.com/user/echoinggreen1#p/u/15/wbrsL-K78KY
A low cost clean hands solution from the Entrepreneurial Design for Extreme Affordability/
Stanford D-lab:
http://www.nathaliecollins.com/2010/06/safi-clean-hands-for-healthier-lives/
http://saficlean.wordpress.com/
Here are other projects from the Entrepreneurial Design for Extreme Affordability:
http://extreme.stanford.edu/projects/embrace.html
Arun Sarin on Leadership – Haas School
My Summary and Takeaways of Mr. Sarins speech:
1) On Leadership: First 23:25 on learning to be a global leader while you are in college (leadership is 1) strategy/vision, 2) operations, 3) people, and 4) globalism–not sure where individual motivation falls–I assume that falls under both vision & people) He basically encourages college students to do self-assessment and then do things which give them an opportunity to
2) On Boomerang Innovation: Boomerang innovation makes an excellent case for doing business in the developing world to learn models to make your developed world business more competitive.
3) On People Decisions: People decisions are the hardest (ie hiring & firing vs. strategy–but mostly firing). Make the decision earlier than later.
4) On Business Growth: Growth of Vodaphone–growing a business internationally
5) On Corporate Social Responsibility: “no one will say….and you gave money away for a good cause??” …. “And you will say yeah….”
6) On Success & Winning: Life is about a headset, not as much about skill. Ability to constantly change, learn, and take feedback and give feedback. Your genuine desire to be better.”
7) Stay Really Grounded. Who you are. What you want to do. Aspiration & ambition–but don’t ware it on your sleeve (your peers don’t want to hear about your ambition). Move one step at a time and keep assessing (things feeling good?) Have short term goals which take you in the right direction (7 to 10 jobs before you reach your final destintation). “Do a really good job in every assignment you get. “You have to be a very good follower to be a good leader. If you don’t know what followership is…its really hard to be a great leader.” (indirect quote)
8] Hardest thing in business is getting out of middle management. Get out of middle management as soon as you can.
9) Make others look good & successful. A certain momentum takes over:
Telecom veteran Arun Sarin, former CEO of Vodafone, MBA 78, MS 78 (engineering), shares his insights on leadership as part of the Dean’s Speaker Series, at the Haas School of Business, UC Berkeley. April 15, 2009
That was a speech I wish I had when I was an undergraduate or in graduate school.
Here is a recent publication on micro-enterprise. I haven’t gotten a chance to read it yet, but I’m looking forward to it:
Click to access Inverting_the_Pyramid_3rd_Edition-Print.pdf
This is technically just women social innovators, obviously some of that is to the BOP:
http://www.scoop.it/t/women-social-innovators
Also, technically not BOP consumer, but BOP product and entrepreneur is One Mango Tree:
http://www.onemangotree.com/market.html
I would be re-miss in not mentioning the Monitor Groups white papers, which are usually quite good:
Click to access d005d330-7be8-4c77-bc7f-ba7251c4fd34-emerging.pdf
For instance that one above (Emerging Markets, Emerging Models) lists 7 business models which are viable in emerging markets.
4 business models for the BOP as consumers:
Pay per use-A Pay-Per-Use approach in which consumers pay lower costs for each use of a group-owned facility, product, or service. This limits the impact on their cash flow while the sheer numbers of consumers makes the proposition sufficiently attractive for third- party providers.
No frills-A pared-down, No Frills service that meets the basic needs of the poor at ultra-low prices and still generates positive cash flow and profits through high volume, high asset utilization, and service specialization.
Paraskilling-Paraskilling, which combines No Frills services with a reengineer- ing of complex services and processes into a set of disaggregated simple standardized tasks that can be undertaken by workers with- out specialized qualification.
Shared channels-Distribution networks that reach into remote markets via Shared Channels, piggybacking products and services through existing customer supply chains, thus enabling poor people to afford and gain access to socially beneficial goods such as solar lanterns or efficient kerosene burners.
3 business models for the BOP as workers & producers:
Deep procurement (purchasing from networks & bypassing middlemen)
Contract production- The contractor or- ganizes the supply chain from the top, provides critical inputs, specifications, training, and credit to its suppliers, and the supplier provides assured quantities of specialty produce at fair and guar- anteed prices.
Demand-led training (aka Temp-agency style group including training)
I’m curious why none of the 7 mentions business in a box style or other social franchises (although I haven’t read the entire white paper).
Interesting social enterprise blog:
http://www.rahimkanani.com/category/good-business-and-social-enterprise/
Fair trade fashion insights from One Mango Tree presented at the Library of Congress:
http://hallemarie.blogspot.com/2011/05/using-fair-trade-principles-to-empower.html
You can also just check out their blog here (aka Halle Marie) for more insight on this issue.
Instead of just sourcing, they know the wages & create transparency by owning the entire process.
Check out: http://www.fairtradefederation.org/ for even more info on the Fair Trade Federation
You might also check out other sustainable fashion/fair trade fashion orgs…..I remember one presenting at the 99% Conference (but the video has been taken down). I remember one other core model of SE which is sewing/fashion driven.
Yet another BOP-craft fashion e-commece company:
http://www.krochetkids.org/
It appears they’ve partnered with Volcom in some way.
SE Typology is an interesting tool created by virtue Ventures:
http://www.virtueventures.com/resources
I recommend looking at this resource page as well as Googleing “setypology” and it should come up as a PDF (note there are different years….so try to get the most recent version)
Supply chain savings & efficiency in health care in the BOP (from Berkeley)
Interesting ideas & models from domestic social entrepreneurs that might apply in the BOP in education:
http://www.newschools.org/entrepreneurs
Here is a series of videos on supply chain management from ASU (Carey). There are 12 videos in the series–and most are from 3 to 6 minutes long. Here is the first video in the series. You can click through to YouTube to watch the rest of the videos in the series:
Here is a list of companies/organizations covered in the BOP course at Harvard:
http://www.library.hbs.edu/references/bbop/companies.html
Visualizing–data visualization of key trends (it has creative commons license so you can use these and easily share your own–includes government data too):
http://www.visualizing.org/
Interesting example of social innovation for cost savings–it looks like an overall interesting organization as well as a decent column on the Huffington Post:
http://www.huffingtonpost.com/david-de-ferranti/approaching-global-health_b_910456.html
Results 4 Development:
http://www.resultsfordevelopment.org/
I believe their founder worked with UNESCO before.
Innovations in International Health (MIT)
http://iih.mit.edu/
In terms of entrepreneur education & as incubation, Bisdom U out of Detroit is an interesting model. Students can potentially even get investment.
I also noticed a one for one blanket (ala Tom Shoes) which was interesting.
Paul Polak interview at the Aspen Institute Conference 2011:
http://www.aspeninstitute.org/video/2011-ande-conference-paul-polak-author-out-poverty-interviewed-matthew-bishop
Article on IDE and Paul Polak in the New York Times:
Resources on Cooperatives:
https://www.haverford.edu/politicalscience/solidarityeconomy/resources/cooperatives/index.php
Imagine Network is a collaborator with Mercy Corps:
http://www.imagine-network.org/people/index
Another issue–corporate giving is partially covered here:
http://www.businessgivingstrategies.com/sfg/
Social impact research available via Bridge Ventures:
http://www.bridgesventures.com/links-research
This non-profit is responsible for .6% of the GDP of Kenya:
http://www.approtechafrica.com/
Teacher Education–social innovation (US based):
http://www.inspiredteaching.org/research.php?p=resources
How Business Models, Capital Markets, and Ecosystems can Help Scale Social Change
from the Duke Fuqua School of Business (available on iTunes for free)
Glasses = a gateway to success for living (ie the connection between vision & work & vision & education). 1/2 a billion people are visually disabled. 1/2 need off the shelf & 1/2 need prescription lenses.
He talks about a $1, $2, $3 model used by Vision Spring with BRAC & their distributors. Vision Spring uses BRAC for their distribution, who intern uses a business in a box/reseller model. They focus on the $1 to $4 per day consumer.
He describes an evolution from business model 1.0 to 2.0 and 3.0. They went from 30,000 the first year to 250,000 within 3 years with the help of BRAC. They have a budget of roughly $2 million.
They tested a wholesale channel (ie big box retailers) & it flopped. They didn’t know how to react to point of purchase display. They didn’t understand need or what strength they needed. In other words, the display had no pull. (Eventually awareness will increase over time)
He mentioned a seeing is believing moment….before & after. They are creating markets–which is more long term.
It didn’t work well in Haiti, due to the optomological socieites. It worked 5x as well in South Africa, with a price point of $14.
He also talked about encouraging big eye glass companies (French) to come into the market.
BOP consumers care about brand (ie integrity & value) because they’ve been taken advantage of. Its on the glasses, the cases, etc… And its co-branded with BRAC too.
They sell glasses, sunglasses, & eye drops (at least in El Salvador).
Value also in self-esteem of women….transform when they learn to sell & knock on doors….and very transferable to work & life.
They have local advisory boards–about local context. They have to be agile–there are no answers.
This has some interesting diagrams (albeit simple):
Click to access 0262134292chap1.pdf
CASE’s work on developing the database SCALERS (Staffing, Communications, Alliances, Lobbying, Earnings generation, Replication, Stimulating market forces) may be a useful tool for measuring organizational ripeness for scaling.
**Stimulating market forces may have been switched to sustaining.
faculty.fuqua.duke.edu/~ronnie/bio/BloomChatterji_090108.pdf
page 27 explains the scalers model
This page has a summary of the ideas covered:
http://cspcs.sanford.duke.edu/content/scaling-social-impact-new-thinking-edited-paul-n-bloom-and-edward-skloot
There was also a book published (its $27 in paperback)
Also mentioned was the issue of a board (which falls under staffing)
From Gregg Dees:
THE FIVE R’S
How can social entrepreneurs find a scaling path that is best for them? They should look at:
READINESS Is the innovation ready to be spread?
RECEPTIVITY Will the innovation be well-received in target communities?
RESOURCES What resources, financial or otherwise, are required to get the job done right?
RISK What’s the chance the innovation will be implemented incorrectly, or will fail to have impact?
RETURNS What is the bottom line? Impact should not just be about serving more people – it should be about serving them well.
How can early stage SE & founders find a replicable system?
This organization has available insights, which require registration, although they seem focused on non-profit organizations:
http://www.socialimpactexchange.org/
Creating Shared Value in the HBR by Porter & ????
http://hbr.org/2011/01/the-big-idea-creating-shared-value
There is a 5 minute video of Porter presenting this:
http://www.fsg.org/tabid/191/ArticleId/241/Default.aspx?srpush=true
America’s Most Promising Social Entrepreneurs according to Business Week:
http://images.businessweek.com/ss/10/06/0608_socialentrepreneurs/1.htm
For instance:
http://www.missionmeasurement.com/
Bill Drayton speaks to the issue of empathy as the key skill of the 21st century (around 32 to 36):
Drayton makes the point that we’re at a tipping point–that post now–it will be exponential. He also speaks to team of teams as well as collaborative entrepreneurship–any department that neglects this is “going to be left in the dust.” Collaborative entrepreneurship is quantum leaps ahead. Greg Dees also talks about how Duke created their program & partnered with other related programs on campus (based on mission & value overlap).
Drayton seems to posit the following as core skills social entrepreneurs learn:
Empathy, team/collaboration, innovation/changemaking, & leadership
How together do we tip the world?
At the edu. reform & curriculum level this seems to be related to social & emotional learning….as well as parenting skills.
Talking to researchers & talking to alumni (particularly entrepreneurs)
What is the currency of academia? Degree requirements, course credits, portfolio, grades, etc..
Student groups at UNC is very key.
A Challenge for universities to live up to expectations…
One audience member asked a question about a way to measure empathy/happiness/relationship ties….(handled at about one hour in)
http://www.air.org/
http://novofoundation.org/2011/09/20/social-and-emotional-learning-action-network-at-the-clinton-global-initiative/
You can increase math skills with mindfulness (?)
David Oshers work
I don’t think this was mentioned, but also relevant:
http://usa.ashoka.org/empathy
This isn’t BOP specific…its just about technology business leadership:
http://www.youtube.com/user/stanfordbusiness#p/c/B3BA26C130C30DED/40/W-BdCpZjZxU
Managing ying & yang (12 to 15 minutes):
1. Accountability vs. people stretch themselves. (don’t encourage them to set their goal low)
2. Delegate vs. micro-manage
3. Optimism vs. realism curve ****** (life is going to be better vs. credibility with press, etc..)
4.
Great value ads is simplifying things. The 3 or 4 things that really matter.
Steve Ballmer shows tremendous enthusiasm.
“Our business is built in conjunction with customers and partners.” Steve Ballmer
Other CEOs….Jeffrey Immult at Intel, MERCK as “mentors” beyond Bill Gates.
“Time is the greatest personal challenge.” Steve Ballmer
I have a detailed spreadsheet. A nights away budget.
Bill is transitioning from leadership to coach in some areas.
Its nice to have a partner (ie someone to talk to & bounce ideas off of). [Bill Gates & Ballmer = ideal team, one that focuses on business and one that focuses on technical product)
Max Weber on the routinization of charisma (read sections).
Some will never be managers (perhaps 70%)–you have to focus on those who want it & can do it.
We give both general management/strategy management & functional development to the 30% (we have the 3 models).
Realism & optimism. I have a fundamental optimism.
Open Source….how to compete?
Enterprise is a different business model.
Advertising is a radically different business model. (assume he’s refering to their Search business)
Natural advantage of being based in a developed market….which leads to dual headquarters (and a better feedback loop)
Innovation:
http://h30507.www3.hp.com/t5/The-Next-Big-Thing/Innovation-Models-part-four/ba-p/62424
http://h30507.www3.hp.com/t5/The-Next-Big-Thing/Innovation-processes-and-an-innovation-discussion-in-Dallas/ba-p/96601
In terms of social enterprise….
http://consciouscapitalism.org/summit/
http://consciouscapitalism.org/institute/
http://vimeo.com/consciouscapitalism/videos
Other SE-related links for internal culture:
http://www.enterpriseengagement.org/
http://www.pinwheelperformance.com/PEAK_Mojo_327E.html
http://www.peakorganizations.com/peak-resources/
Free yearly event Chip puts on online:
http://enlightenedbusinesssummit.com/
Coaching Programs:
http://www.solonline.org/ConsultingAndPrograms/coaching/
http://www.thecoaches.com/
Walmart’s longview on Africa:
http://www.forbes.com/sites/adamgordon/2010/10/28/wal-mart-is-taking-the-long-view-on-africa/
Interesting organization similar to Project H:
http://codesignstudio.posterous.com/
The School Fund
http://www.youtube.com/TheSchoolFund
It borrows on Kiva’s model. Its growing rather rapidly (probably) due to an influx of funds from CGI.
Hybrid value chains as described by Bill Drayton of Ashoka:
http://fec.ashoka.org/content/hybrid-value-chain-framework
This term is definitely worth learning more about. Harvard has done work in the area.
For instance, here:
Click to access 5-BudinichSchmidtReott-Presentation.pdf
From Bill Draytons HBR article from 2010:
For-profit organizations today have an opportunity to collaborate with citizen-sector organizations (CSOs) on large-scale problems that neither group has been able to solve on its own. The power of such partnerships lies in the complementary strengths of the participants: Businesses offer scale, expertise in manufacturing and operations, and financing. Social entrepreneurs and organizations contribute lower costs, strong social networks, and deep insights into customers and communities.
But to work together effectively, they must focus on creating real economic as well as social value. We believe they can do so by forming what we call hybrid value chains (HVCs), which capitalize on those complementary strengths to increase benefits and lower costs.
This trend has been developing for years, and we’ve participated in pilot projects that have delivered impressive results and promise extraordinary growth. HVCs can now be found in many industries all over the world. Collaboration between corporations and CSOs has reached a tipping point: It is becoming standard operating procedure. Indeed, we believe that if you’re not thinking about such collaboration, you’ll soon be guilty of strategy malpractice.
Here is a list of social enterprise resources (this is page 2 of 3):
http://www.intersectorl3c.com/social_enterprise_2.html
Here is a list of LC3s, which is a type of social enterprise:
http://www.intersectorl3c.com/l3c_tally.html
I really like the origin story of Method–it began with two questions:
1. design (everything else looked the same–boring & banal)
2. cleaning products that were clean.
They went on to reconsider the territory:
Making boundaries fuzzy–or new boundaries.
“What would McGyver do?” Resourcefulness.
http://ecorner.stanford.edu/authorMaterialInfo.html?mid=2810
Method as a verb. Methodizing something. Secret to success is HOW we do it. Use business to create positive social and environmental change. Book…the Method Method. Open source our business model. (the more they interact with it…the more we can stay ahead)
7 Components in the book. 3 here:
1. innovation
2. storytelling (emotional connection, we are very much a movement, against dirty)
3. creating a culture & methodology that allows it to continually evolve & maintain its competitive advantages.
impact = greenness * adoption
1) story = villian. [people against dirty]
“dirty little secret”
“drug free america”
tounge & cheek…a little bit of fun. helps build movement & spread.
2) must create participation.
photography
we’re blurring the lines between who we are & who we serve.
the attempted legal suit (clorox & daisies….vs. method = real, authentic)
3) got to be willing to offend (free Jay Leno coverage with ad “freak’n)
4) Crowd-sourced video (all done by advocates) Looks like a Gap or Old Navy commercial.
5) we used actual employees for some storytelling
70% of transportion using non-gas. (not sure this is 100% right)
100% post-consumer.
certified B-corporation
allowed us to earn media vs. pay for it.
>>>Blogger–CSR Fortune blog
Design is a culture.
We do wiki walls….putting unfinished work on the wall. (Yes And….instead of yes but….)
Wall of cool…
We prototype everything…
Job process…later these questions:
1. strategic
2. tactical.
3. keeping method weird (how would you participate here….who will really contribute.)
side question: what is the color set they use???
This looks like an interesting BOP link:
http://www.design4billions.com/
Specifically this resource list:
http://www.design4billions.com/pages/boplibrary.html
Carl focuses on entrepreneurship & SE in the US:
http://creativepopulist.com/?page_id=26
School Leaders Toolbox:
http://schoolleaderstoolbox.org/toolkit/explore/introduction
Scorecarding…..although this is only a limited viewing of the article:
http://hbr.org/2007/07/using-the-balanced-scorecard-as-a-strategic-management-system/ar/1
130 Ways to Fund Your Social Venture:
http://www.socialearth.org/130-ways-to-fund-your-social-venture
The power of storytelling:
http://blogs.discovermagazine.com/80beats/2010/07/27/study-the-brains-of-storytellers-and-their-listeners-actually-sync-up/
Research on Entrepreneurship at Ernst and Young:
http://www.ey.com/GL/en/Services/Strategic-Growth-Markets/Nature-or-nurture–Decoding-the-DNA-of-the-entrepreneur
Bill Sahlam’s take on entrepreneurship at HBS:
http://www.forbes.com/sites/petercohan/2011/06/17/how-harvards-bill-sahlman-turns-leaders-into-entrepreneurs/
“Technology companies with the capabilities and courage to innovate were bright spots and signals of important trends for the future.”
On Hustle (persistence), networking, and Endeavor:
http://www.endeavor.org/blog/linda-rottenberg-99-percent
Here is a short list of their impact:
http://www.endeavor.org/impact/metrics
Audacious Innovators: Interesting (the resource page is pretty comprehensive, including links to association work)
http://audaciousinnovators.com/
TEDxChange (hosted by Bill & Melinda Gates):
http://www.gatesfoundation.org/tedxchange/Pages/tedxchange-video-gallery.aspx
You can also search on YouTube if that interface works best for you.
Youth entrepreneurship curriculum from Making Cents International:
http://www.makingcents.com/products_services/curriculum.php
3 Things entrepreneurs do for the economy :
(also New entrepreneurs = 3 million jobs per year. Net wealth.)
We need innovators, inventors, & entrepreneurs
http://andrewhargadon.typepad.com/my_weblog/2011/09/entrepreneurs-and-society-kauffman-foundations-3-things-video.html#more
Small trial packs in the BOP:
http://www.maximizingprogress.org/2011/12/kadogo-economy-cnn-on-small-portion.html
Also speaks to the possibility to doing micro-loans so that people can buy in groups….perhaps saving over the longer term. Not sure what they would do with the saved money (perhaps it could pay for health care). Not a very high impact change–more a change at the margins–unless it was health care they vitally, vitally needed. This seems super-low margin (I’m not sure how the math works out)–but maybe a viable idea (and certainly more on the non-profit vs. for-profit side).
Resources from the development class at MIT:
http://stellar.mit.edu/S/course/15/fa11/15.375J/materials.html
Professor Mathur’s presentations on Slideshare. He also has a YouTube channel. Mathur has a passion for emerging markets (it seems particularly India…and perhaps China)
http://www.slideshare.net/ProfessorMathur/presentations
Entrepreneurship presentation at Duke (google docs):
https://docs.google.com/viewer?a=v&pid=sites&srcid=ZHVrZXZlbi5jb218Z3VpZGVsaW5lcy1mb3ItY3JlYXRpbmctYW5kLWdyb3dpbmctdmVudHVyZXN8Z3g6NTE1OGY4Y2NiZGZiZDgzZQ&pli=1
I’ve included it because it has interesting conceptual ideas around:
opportunity identification
execution
other ideas
Community health workers in Africa beat consultants. (2 per 5,000)
The issue of bed nets + sewage + clean water/sanitation.
Integrating disperate organizations (work of Sachs with Ray Chambers)
http://blogs.hbr.org/imagining-the-future-of-leadership/2010/05/ray-chambers-the-model-collabo.html
Millenium Villages as a model for change.
Narrative/storytelling:
Click to access Public%20Story%20Worksheet07Ganz.pdf
Paul Polak–its a really long video (i think an hour or so). I’ve just posted it here as a reminder for me to watch it.
Research based rationales for corporate social responsibility:
http://www.thecro.com/content/celebrating-corporate-citizenship
Here is a CSR conference & membership organization:
http://www.commitforum.com/index.php/register/
Farm Radio:
http://www.farmradio.org/english/donors/work/
Also P & G has done some water purification work:
http://www.csdw.org/csdw/index.shtml
Johns Hopkins Field Guides for Communication (haven’t been able to mine them myself)
http://jhuccp.org/resource_center/publications/field_guides_tools
Using social learning theory, researchers have created long-running serial dramas aimed at reducing the spread of HIV, slowing population growth, preventing unwanted pregnancies, promoting literacy, and empowering women. These television programs, aired around the world, feature attractive characters whose positive behaviors bring about good outcomes, unsavory characters whose negative behaviors result in adverse effects, and transitional models who start out negatively but change into good role models over time. Through these characters, positive actions and their consequences are subtly modeled, rather than explicitly stated. The programs also connect viewers with social networks and organizations that can help them improve their lives.
Source: http://www.apa.org/research/action/tv.aspx
Education in logistics:
http://www.inboundlogistics.com/cms/search-tool/education/
This is a lead generation form–but a very customizable one–and it seems to provide links to **some** genuinely good educational institutions.
Advocating for change:
http://www.lindsay-sherwin.co.uk/guide_managing_change/html_change_strategy/10_strategy_document.htm
Not sure if this is the best framework–but it looks interesting.
This is about business more generally (ie its US specific, but with applications to inefficiencies & barriers encountered elsewhere):
http://www.bloomberg.com/tv/shows/the-mentor/
Nonprofit consultant guide:
http://changetheworld.org/partner-schools/consultant-guides/
Lab for Culture Resources:
http://www.labforculture.org/en/resources-for-research/contents/research-in-focus/social-entrepreneurship/research-mapping
Interesting ideas:
http://businessrulesofthumb.com/
1) Will people pay?
2) Do you have passion?
3) Are you at the beginning or end of the cycle/a cycle?
• Team (if you don’t have this, you don’t have anything–this is the most important of the 5–more have failed for reasons of ego)
• Market
• Vision (includes the story & link to customers–ie iPhone vision)
• Differentiation
• Money
Normal Gaut
Team = goals, hard work, and respecting team input.
No product. Product subsumed in differentiation. (Note to self: am I just thinking experts + price = the most wanted product)
Video Lectures here:
http://videolectures.net/
I would also check out the tools which are aggregated by the Foundation Center. I would look at the following two links:
http://trasi.foundationcenter.org/
http://trasi.foundationcenter.org/browse.php
A tool on social entrepreneurship measurement–
http://www.demonstratingvalue.org/what-we-offer/our-solutions/tools-and-resources
* Haven’t gotten a chance to look at this later tool.
Interesting social enterprise project (MBA + mindfulness)–although not BOP–it probably has applications to the BOP:
http://www.mbaproject.org/
This list of partners is quite interesting from a social innovation & BOP perspective
http://dsi.sva.edu/partners/
This is probably more on the philanthrophy side, but–a debate on development in Africa/aid:
http://www.templeton.org/africa/
Idea/action wheel from the founder of Bold Academy:
http://heyamberrae.com/post/30560255957/how-to-find-your-lifes-work-brainstorm-ambergram
SE/CSR Resources:
http://www.bluegarnet.net/BGA_additionalres.htm
Interesting blog–videos about poverty:
http://www.ionpoverty.tv/
Also, this, recommended (or at least passed) by my friend Daniel:
http://mruniversity.com/
Course on international development.
Social franchising in the health space (this is a blog for a conference). Interesting stuff:
http://sf4healthconference2011.com/
USAID toolkit:
http://www.ictworks.org/news/2012/11/16/usaid-practitioners-toolkit-interactive-radio-agricultural-development-projects
I know I already included this on Impact Investing, but it deserves a second mention:
http://www.thegiin.org/
Two other models:
• IRIS
• GEARS (65 use this model)
• GEARS analytics is an online platform launching
http://www.ssireview.org/topics/category/impact_investing
This is about Franchises (US specific) but could provide insights on BOP–particularly at the level of systems:
http://www.franchisedevelopmentconference.com/speakers.asp
A rather large franchise consulting firm:
http://www.ifranchisegroup.com/our-people/
FAST Education (???) Its a 7 part model:
http://fastonifa.com/fastonifa/about.html
Resources/Education (from IFA)
http://www.franchise.org/foundation.aspx
Franchise 500 from Entrepreneur Magazine:
http://www.entrepreneur.com/franchise500/index.html
IFA for Business Consultants:
http://www.franchise.org/Franchisebycategory.aspx?category=g-bmc
Business Services:
http://www.franchise.org/Franchisebycategory.aspx?category=g-bua
Financial services may have some overlap in terms of models (although its a B2C play versus a B2B one)
Also education services (this is a tutoring business model primarily from what I can tell)
Note in the BOP more traditional firms may be a better model. Tutoring seems to fit some of these challenges with certain income groups.
Franchising an association model may be more helpful (ie CEO groups, etc…).
That at least has a clear built in attraction model. It also probably has some viable tools to help businesses improve. Although I’m curious if some are just generic leadership….versus both growth of the individual and growth through HR or marketing or both.
Interesting list of services:
http://www.bluecoastsavings.com/marketing/proven-marketing-strategies/
Curious if the Tutoring or Cleaning services or other niches like Fitness might also help.
This might be a little more on the non-profit side:
https://www.ideaencore.com/
http://www.ventureneer.com/
Various documents & help, etc…
I should probably get a link or two to a comprehensive list at some point.
http://www.zerodivide.org/grants/community_investment_resources
This e-book on scaling social impact looks interesting:
Click to access ventureneer-scaling-impact-primer-nonprofit_1.pdf
A social enterprise directory of sorts:
http://socialenterprisecensus.org/
B-corp directory (650 included):
http://www.bcorporation.net/community
KPIs & Frameworks in supply chain (requires a free sign up)
http://kpilibrary.com/categories/business-frameworks
Frog Design
http://www.frogdesign.com/collective-action-toolkit
Behavioral Design
A number of resources from the UK Foundation UNLtd–that seems to be an incubator of sorts.
http://unltd.org.uk/category/resources/
This may also be interesting–social entrepreneurship & higher ed:
http://unltd.org.uk/2012/11/05/unlocking-the-potential-of-social-entrepreneurship-in-higher-education/
I would remiss to leave our Sandbox Network:
http://www.sandbox-network.com/
Measurement & impact:
http://www.innonet.org/resources/search/results?mode=browse&category=48
The social impact funds list on here is fairly robust. (just search in the box and I believe we’re the 2nd result on Google for “social impact funds”)
Hybrid business models. Cool:
http://www.socialedge.org/blogs/case-on-business-models/archive/2011/05/10/business-models-why-hybrids#comments
I also wanna check out the theme issue they point to.
This is on small farmers & scaling up…haven’t had a chance to watch but the first part of it:
Interesting organization as well.
Service design tools:
http://list.ly/list/9F-service-design
This probably also should go under the heading “social innovation” as well.
The links inside this document don’t work, but the links are still fairly important:
http://www.quora.com/What-is-the-best-theoretical-analysis-on-social-entrepreneurship/answer/Nathan-Ketsdever
Globalens–Case Studies (its the Publishing Arm of William Davidson):
http://www.globalens.com/
http://www.businessfightspoverty.org/profiles/blogs/the-sunwater-project-advanced-solar-technology-for-poor-farmers
I need to watch this:
This website has gotten noticeably better:
http://www.businessfightspoverty.org/
This may be a bit more on the development side but:
Engineering for Change Webinars on Development & the BoP
http://www.youtube.com/user/EngineeringForChange/videos
IEEE
http://www.ieee.org/
BTW, if you are into development/humanitarianism joining engineering for change is free and it has a host of benefits: https://www.engineeringforchange.org
I thought I should provide this:
Click to access ASME+Engineering+Solutions+for+the+BoP.pdf
http://legatum.mit.edu/lectures
Micro-consignment model:
http://www.cesolutions.org/themicroconsignmentmodel.html
Micro-consignment:
http://microconsignment.com/
Next Billion has also featured micro-consignment as part of their coverage
Forbes apparently has as well:
http://www.forbes.com/sites/ciocentral/2011/05/10/social-entrepreneurship-the-microconsignment-model/
* See also social franchising model or business in a box type models.
Entrepreneurship Course (Free):
http://www.udemy.com/entrepreneurship-from-idea-to-launch/
Non profit Fundraising Course:
http://www.udemy.com/online-fundraising-for-nonprofits/
Green Belt Training/Six Sigma:
http://www.udemy.com/greycampus-six-sigma-green-belt-training/
Christian Academic Societies:
http://www.facultylinc.com/connect-with-others/meet-christian-colleagues/christian-academic-and-professional-societies/